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Home Depot Track My Online Order
The abstruse e-mail that A.C. accustomed about his in-store purchase.
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Consumerist clairvoyant A.C. afresh purchased a assignment at his bounded Home Depot abundance and paid application his acclaim card.
And again today, he checks his e-mail and sees the aloft bulletin allurement him to amount and analysis the assignment on HomeDepot.com.
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A.C. says he never alike looked at the assignment on the Home Depot website. Furthermore, he claims he doesn’t alike accept an annual on HomeDepot.com. He did acquirement a freezer through the website a year ago, but he did so as a guest.
He writes:
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“I can alone achieve that Home Depot captivated my acclaim agenda advice in one of their centralized systems afterwards my authorization, affiliated it to the e-mail abode I acclimated on the ancient acquirement afterwards my authorization, and is now watching what I buy in their abundance application the agenda so that I can body up their appraisement database and apparently so they can ambition their announcement to me.”
This sounds an abominable lot like the adventure we ran afresh about the Walmart chump who purchased some claimed adipose and condoms at the abundance and again began accepting e-mails suggesting added lubes he ability enjoy.
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We’re extensive out to Home Depot to see if they accept an account for how it could — and why it would — clue bottomward an in-store customer’s e-mail abode in this fashion. If they accord us a response, we will update.
UPDATE: Another Consumerist clairvoyant says the aforementioned affair concluded up accident to her afterwards authoritative an in-store acquirement at Home Depot. She e-mailed the aggregation and accustomed this by way of an explanation:
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“We acquired your email back you provided it during a antecedent online purchase, and that is affiliated to a advertence number, not your acclaim agenda number.”
The clairvoyant has no idea, and accustomed no account of, what this advertence cardinal is. “And how is it affiliated to article I buy at the store, if it’s not application my acclaim agenda cardinal to accessory the two?” she asks. “Worst of all, it’s application a acclaim agenda cardinal my bedmate and I allotment to email me.”
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