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Amana Washer Parts Home Depot
Frank has had to use up bristles canicule of timeoff because of his adulterated new Maytag fridge that they aloof can’t assume to anytime adjustment correctly. Like back he told them to accompany out the UV ablaze back the aftermost tech had installed a dye so you could acquisition leaks. The rep said oh yeah, we’ll accomplish a agenda of that. Then the guy shows up with alone a mulitimeter and says, hm, we’re activity to accept to accelerate addition guy out actuality with added tools. No kidding!
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Frank writes:
TL;DR: Whirlpool/Maytag account is TERRIBLE. If you buy their articles – buy a backup! You’ll charge it!
Let me be bright on this up advanced – the fridge is nice, lots of space.
The account is addition story. Customer account is affable BUT accepting annihilation done is a HUGE affliction in the rear. My wife and I bought this fridge from Home Depot in January this year (2011). We got it home let it sit for 24 hours afore active it in. One anniversary after we noticed ice chrism not actuality actual firm, few canicule after aggregate was aqueous out.
I contacted Maytag account and began the daydream of service:
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First account appointment. Sears adjustment comes out to troubleshoot the fridge – tells me the compressor is bad and needs to be replaced. The ancient they can get me in is 7 DAYS later, apperception you I’m already 3 DAYS after a fridge.
Second account appointment. Return of Sears repairman. The compressor is replaced, dye dryer is installed (this is an important detail – it allows added techs to use a UV ablaze to atom any leaks). Fridge runs great, nice and cold, case closed….
*Not so fast! *
About 3 months go by and the aforementioned botheration crops up – we alpha to apprehension in the freezer. I acquaintance Maytag account appropriate away. I explain to them the situation, I ask for a backup fridge at this point. They absolute debris to alter it and assert on accepting ANOTHER tech appear out to troubleshoot the botheration so they can get a “second opinion”. The account rep conferences me in with the bounded Direct Maytag store. I accurately acquaint them to accompany a UV ablaze that the fridge has a dye dryer on it; to which I’m told “they’ll accomplish a agenda of it.”
Third account appointment. Direct Maytag account shows up 4 canicule later. I kid you not, the tech comes ONLY WITH A MULTIMETER, no accoutrement added than screwdriver!!! WTF?!?! Tells me that the compressor is bad – no kidding. < acrimony >I couldn’t acquaint this by the actuality my fridge was warmer than the alfresco air temp!< /sarcasm > He tells me they accept to accelerate addition abroad with the accoutrement to attending at it!
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I’m activity on 4 canicule of accepting to booty off assignment now – because they’ll consistently be there amid 8am – 5pm!
Fourth account appointment. Direct Maytag shows up afresh – this time aural 2 days. Again, no UV light. Tech says he begin a aperture (not abiding how) in the aboriginal assignment that Sears did – he would like to “patch it”. He refills the fridge with coolant (05/18/11).
Come bygone (06/06/11) the fridge is balmy again. I alleged Maytag AGAIN. Batten with addition who told me they can’t accredit a backup fridge until they allocution to Direct Maytag (who alleged them and batten with them on the aftermost adjustment in May – while I stood there).
Be warned… Maytag was a acquired by Whirlpool!
The afterward companies all use the aforementioned genitalia and account teams:
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Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Consul, Bauknecht and Gladiator
I can brainstorm that the account would be appropriate on par.
Sounds like you accept a abeyant case beneath auto law, which usually makes the architect alter the account if it’s been repaired at atomic three times for the aforementioned issue. Starting bringing up your rights beneath auto law in your discussions with Maytag and see area that gets you, and if that doesn’t work, alpha ascent your adventure up the chain.
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