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20 Off Home Depot Competitors Coupon
Office Depot didn’t appetite to acquire Chaz’s OfficeMax advertisement for $20 off his $259 printer, so they told him that competitor’s coupons didn’t administer to technology purchases, which is an absolute lie. Office Depot’s activity is to acquire competitor’s coupons, accountable alone to the agreement and altitude of the coupon, a simple abstraction Office Depot allegedly can’t understand.
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Dear Consumerist,
I bought an HP printer (LJ M1522nf) at Office Depot yesterday, for $259.99 afterwards $140 burning savings. I attempted to use an Office Max advertisement for $20 off a acquirement of $100 or more, because Office Depot’s website says they acquire adversary coupons. Aback I presented the advertisement to the cashier, it was refused. She said they don’t acquire any coupons for technology purchases.
That would acquire been fine, but I arrested Office Depot’s activity apropos adversary coupons afresh to analysis the wording, and it makes no acknowledgment of excluding technology purchases. Here is what the website says: “Does Office Depot acquire coupons from Competitors? Yes. Coupons are accustomed in-store only. Acceptance of coupons from the Competitors is accountable to the agreement and altitude listed on the coupon. Office Depot does not acquire Adversary coupons for free/promotional or non-identical products.”
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So today I alleged Office Depot, and batten with the Manager on Duty. I acicular out the activity on the website, but he still banned to account the coupon, citation the technology excuse. I said okay, and asked for the General Manger’s name and aback I’d be able to acquaintance him (tomorrow at 8 AM).
This is area the adventure gets interesting. I alleged Office Depot’s accumulated chump account band (1-800-Go-Depot), explained the situation, pointing out the activity on the website, and asked if it was accurate for the abundance to debris the coupon. The CSR said he’d charge to “research” the issue, and came aback in a few minutes. He told me that they COULD NOT acquire the advertisement on technology items. I asked why the website does not specify this, and he said that the website has “not been updated” and they are “working on it.”
Can Office Depot do this? Don’t they charge to account their own agreement as declared on their website? I still acquire a attempt with the General Manager to get the advertisement honored, but I was acquisitive accumulated would aback me up so that I acquire armament aback I allege with the GM of my bounded store. If the GM does not account the coupon, is there any advance of activity I can take?
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Thanks,Chaz
Alright, able-bodied let’s attending at Office Depot’s alleged “low amount guarantee:”
Does Office Depot acquire coupons from Competitors?
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Yes. Coupons are accustomed in-store only. Acceptance of coupons from the Competitors is accountable to the agreement and altitude listed on the coupon.
Office Depot does not acquire Adversary coupons for free/promotional or non-identical products.
Office Depot’s activity says annihilation about restrictions on technology purchases. Guess what? That agency it applies to technology purchases! Go ahead, Office Depot, change your website if you want, but until you do, shut up and pay up.
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Low Amount “Guarantee” [Office Depot](AP Photo/Jeff Chiu)
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